When an aircraft is grounded due to a missing or defective part, every hour of downtime carries a cost. AOG logistics, short for Aircraft on Ground, is the discipline of getting critical aircraft components from point A to point B as fast as physically possible, regardless of time zone, day of the week, or available scheduled services.
FORW handles AOG shipments across our international network. We coordinate around the clock, identifying the fastest available routing and the best transport option for your specific situation to keep your operation moving.
AOG stands for Aircraft on Ground. It is a status designation in the aviation industry used when an aircraft cannot fly due to a mechanical fault or a missing component. Until the correct part is sourced and fitted, the aircraft is out of service.
The commercial and operational consequences of a grounded aircraft are significant. Airlines lose revenue for every cancelled or delayed flight. MRO (Maintenance, Repair, and Overhaul) operators face contractual penalties if aircraft are not returned to service within agreed timeframes. Aircraft lessors may have similar exposure under their lease agreements.
The result is that logistics surrounding AOG situations are treated differently from standard freight. Speed, reliability, and direct communication take precedence over cost.
AOG shipments differ from standard air freight in several important ways:
AOG freight services are used primarily by:
A standard freight booking takes time that an AOG situation does not have. Carrier options must be assessed in real time, alternative routings identified if the direct option is full, and priority status confirmed at both ends of the journey.
At the same time, errors in documentation or customs clearance can halt a shipment at the border, negating the benefit of a fast flight. AOG logistics requires someone who understands both the urgency and the procedural requirements, and can handle both simultaneously.
This is where having a single dedicated contact who already knows your operation matters. When an AOG call comes in, there is no time to explain context.
Understanding what a freight forwarder does is straightforward. Finding one that fits your business is where most companies spend unnecessary time.
At FORW, every client works with one dedicated contact who knows your shipments, your suppliers, and your priorities. There are no call centres and no handoffs between departments. Your contact handles air freight, sea freight, road freight, customs clearance, and more.
If you are looking for a freight forwarding partner based in Denmark, our team is ready to help you build a solution that fits your operations.
When you contact us with an AOG requirement, we move immediately. We assess the fastest available routing from origin to destination, confirm carrier availability, arrange priority booking, and prepare the necessary documentation in parallel.
We coordinate customs clearance at both ends, and where dangerous goods documentation is required, we ensure full DGR compliance before the shipment departs. You receive updates throughout, and your dedicated contact remains reachable until the part is delivered.
FORW is IATA-approved, which means we are qualified to handle and process air freight shipments, including those involving dangerous goods classification, in line with international aviation regulations.
